Privacy Policy

Last Updated June 2, 2026

SteadyStream Billing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit forms, communicate with us, or use our services. It also describes how our website platform provider, Squarespace, processes certain data.

Information We Collect

We collect limited personal information when you interact with our website or services:

  • Submit a contact form

  • Schedule or request services

  • Communicate with us directly

This information may include the following:

  • Name

  • Email address

  • Business or practice details

  • Phone number (if provided)

We use this information solely to respond to inquiries, provide services, and manage client relationships.

Squarespace Website Hosting and Analytics

This website is hosted by Squarespace, which collects personal information when you visit this website:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace uses this data to operate, secure, and improve the website and its platform.

Website Analytics Data

This website collects personal information to power site analytics:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

We also collect information about your use of the website:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling behavior

  • Search activity

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to help us understand site traffic and usage patterns.

Cookies and Tracking Technologies

This website uses cookies and similar technologies (small data files stored on your device) to operate and improve functionality.

  • Necessary cookies are always active and are required for the website to function securely.

  • Analytics and performance cookies are used only when you accept the cookie banner.

These cookies help us understand site traffic, performance, and user interactions.

You can learn more about cookies used by Squarespace at The cookies Squarespace uses.

Forms and Data Submissions

When you submit information through a webform, we collect the data you provide to respond to your request and manage communication.

This information may include the following:

  • Name

  • Email address

  • Business or practice details

  • Project or service inquiry details

We provide this information to Squarespace, our website hosting provider so they can deliver website services and support form functionality.

We may also store this information securely within our internal systems and, when applicable, use automation tools to route or manage data.

Invoicing and Payments

We use branded invoices through QuickBooks to bill clients and collect payments.

We may collect and process the following information:

  • Name

  • Email address

  • Invoice details (including line items)

  • Payment history

Payments are processed securely through QuickBooks Payments, a service provided by Intuit. Clients may pay invoices using the payment methods made available through QuickBooks Payments at the time of payment.

QuickBooks Payments processes personal information in accordance with Intuit's privacy practices.

QuickBooks Payments: https://quickbooks.intuit.com/payments/

Intuit Privacy Statement: https://www.intuit.com/privacy/statement/

Payment information is processed directly by QuickBooks Payments and is not stored on our systems except as necessary to maintain invoicing, payment, and business records.

Service Agreements and Communications

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute service agreements.

This may include the following:

  • Name

  • Email address

  • Phone number

  • Business details (such as scope of work or service needs)

This information is processed and stored securely on an encrypted hard drive. Please see our HIPAA page for details on safeguards.

HIPAA and Protected Health Information (PHI)

As a mental health insurance billing service provider, we act as a Business Associate under HIPAA when handling Protected Health Information (PHI) on behalf of covered entities.

We only access or use PHI as necessary for payment, billing, and healthcare operations, in accordance with HIPAA regulations and any applicable Business Associate Agreements (BAAs).

We do not sell or use PHI for marketing purposes. Please see our HIPAA Compliance page for more details.

Data Sharing

We do not sell your personal information.

We may share limited information with service providers necessary to operate our business:

  • Squarespace (website hosting, analytics, and forms)

  • Stripe (payment processing)

  • Sift (fraud prevention)

  • Zapier (if used for data routing or automation)

These providers process data according to their own privacy policies.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Access to personal data is limited to individuals who need it to perform business functions. Please see our HIPAA Compliance page for more details.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including access, correction, or deletion requests. To exercise these rights, contact us using the information below.

Contact Information

If you have questions about this Privacy Policy or your data, contact us or email Allison Outlund at aoutlund@gmail.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.