Allison Outlund Allison Outlund

Where to Find Valid ICD-10-CM Codes

Finding an ICD-10-CM code is easy. Finding the right one AND figuring out whether it’s current, valid, and specific enough for an insurance claim are another story. In this post, we provide reliable resources for checking diagnosis codes, from the CDC’s official code browser to free online tools and comprehensive coding references.

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Allison Outlund Allison Outlund

ICD-10 Diagnosis Coding for Therapists

For now, an American client covered by insurance can't get their therapy sessions reimbursed unless there's a diagnosis code on file that shows the care is “medically necessary” (Williams, 2026). While few of us really want to reduce a person to a diagnostic label or a code, understanding and selecting the most specific diagnosis code is a way to advocate for the client to receive the benefits they’re paying for.

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Allison Outlund Allison Outlund

How Therapists Bill Crisis Sessions

Learn how to bill psychotherapy crisis sessions correctly using CPT® codes 90839 and 90840, plus HCPCS codes G0017 and G0018 for eligible non-facility settings. This guide explains time requirements, add-on codes, place of service rules, and a practical billing example to help therapists submit accurate claims.

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Allison Outlund Allison Outlund

How SteadyStream Billing Uses a Trauma-Informed Approach

In this post, we look at what the research says about financial stress and mental health, and how a trauma-informed approach to billing can protect the therapeutic alliance instead of straining it, even when billing happens behind the scenes.

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Allison Outlund Allison Outlund

Revenue Cycle Management Part 3: After You Submit a Claim

What happens after you submit an insurance claim determines whether your mental health practice actually gets paid. This is the after-care phase of revenue cycle management: advocating for the therapist to be paid fairly and the client to receive coverage. Here's the 3-step process every therapist needs to know to review payments, catch denials fast, and keep balances transparent.

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Allison Outlund Allison Outlund

Revenue Cycle Management for Therapists Part 1

Billing issues in therapy rarely remain administrative problems. They often surface as trust and communication breakdowns in the therapeutic relationship. This post explores how early, proactive communication about what clients can expect during the revenue cycle prevents financial surprises and supports both client trust and financial stability for a therapy practice.

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